Venner Shipley has been ranked as one of the leading firms in the UK for client service in Legalease’s latest analysis, “Client service uncovered: The best-rated firms revealed”.
Legalease’s research was based on responses from more than 60,000 clients, who rated more than 1,000 firms on the client service they offer. The research ranked Venner Shipley in the top 20 for client service amongst specialist firms in London, and Venner Shipley was only one of only two patent and trade mark firms to make the list.
Legalease’s client service score was determined by ratings of three key areas of a firm’s business: quality of lawyers; sector/industry knowledge; billing and efficiency, as well as consistency of client feedback. We are delighted that we scored highly in these areas and that our clients think that we are doing well.
One client commented that Venner Shipley are “Easy to communicate with – they get answers quickly and in a form a layman can understand.”
For more information, you can read an in depth article in Legal Business here.